The AI experience: Combatting churn
The AI experience: Combatting churn New customer acquisition is expensive and the longer the customer stays with you, the higher lifetime value you can expect with them. When managing your customer turnover is a daunting task, it is time to turn to AI for help. Churn modeling aims to predict the probability of your existing […]
The AI experience: Road to spot-on product recommendations
The AI experience: Road to spot-on product recommendations Top-notch customer experience, improving customer lifetime value, personalized and timely: these are all hot topics, and thanks to the era of AI we are living in, more and more achievable. In this blog post, we will focus on how an extraordinary product recommendation engine can boost your […]
The AI experience: Customer clustering
The AI experience: Customer clustering When communicating with your customers, it’s important to know who you are talking to. It’s when communication takes the form of a real conversation, that things just click. But adapting your marketing communications to each customer would be an arduous and impossible task. So, what can you do? This is […]
Three ways to create a better customer experience through machine learning and AI
Three ways to create a better customer experience through machine learning and AI What does AI have to do with customer experience? When we talk about AI in this blog post, we do not speak of the human-like (or terminator kind of) intelligence which is often referred to as broad AI. But rather about so-called […]
